Tourist Guides in Lombok: Responsibilities, Future Career, Education, Need Assessment, and Recommendations for Future Research
Marham Jupri Hadi; Tarmizi; Lume; Ulil Azmi
Abstract
Research on tourism suggests that tourist guides are key representatives in the tourism industry as they contribute significantly to the satisfaction of visitors and affect whether or not the tourist will revisit destinations. The present article reviews the existing literature on tourist guides from diverse perspectives in the hope that it would shed light on this career brighter. It begins with the definition of tourist guides, their key roles in the tourism industry, future of tourist guides, education and training and their needs for further learning. Some recommendations for future studies are presented.
References
Aloudat, Areej. (2017). Undergraduate students’ perceptions of a tour-guiding career. Scandinavian Journal of Hospitality and Tourism. 1-12. 10.1080/15022250.2017.1330847.
Çetı̇nkaya, M. Y. andÖter,Z.(2016) Role of tour guides on tourist satisfaction level in guided tours and impact on re-visiting Intention: a research in Istanbul. European Journal of Tourism, Hospitality and RecreationVolume 7: Issue 1 26 May 2016 40–54
Cowling, D. (2007). Needs Analysis: Planning a Syllabus for a Series of Intensive Workplace Courses at a Leading Japanese Company. English for SpecificPurposes, 26, 426–442
Douglas, O.O (2013)A Needs Analysis of Business English Programme for Tour Guide Diploma Students In Kenya. A published thesis in https://ir-library.ku.ac.ke/bitstream/handle/123456789/9013/Douglas%20Ondara%20Orang%E2%80%99i.pdf?sequence=1&isAllowed=y
Lin, Yi-Chien & Lin, Mei-Lan & Chen, Yi-Cheng. (2017). How Tour Guides’ Professional Competencies Influence on Service Quality of Tour Guiding and Tourist Satisfaction: An Exploratory Research. International Journal of Human Resource Studies. 7. 10.5296/ijhrs.v7i1.10602.
J.A. Rudmi Chehanika Sandaruwani and W.K. Athula C. Gnanapala (2016) The Role Of Tourist Guides And Their Impacts On Sustainable Tourism Development: A Critique On Sri Lanka. Tourism, Leisure and Global Change, volume 3 (2016), p.TOC-62
Ni Made Ratminingsih, N.M., Made Suardana, M., and Martin, A.A.N.Y.(2018) English for Tour Guide: A Need Analysis of a Contextual-Based Language Teaching. SHS Web of Conferences 42, 00012 (2018)
Tsegaw WE, Teressa DK (2017) Tour Guiding Quality Assurance Mechanisms and Respective Tourist Satisfaction: Evidence from South Ethiopia. J Tourism Hospit 6: 317. doi: 10.4172/2167-0269.1000317.
Sonja Lovrentjev (2015) Education of Tourist Guides: Case of Croatia. Procedia Economics and Finance 23 ( 2015 ) 555 – 562
Taillefer, G. (2007). The ProfessionalLanguageNeeds of EconomicGraduates: Assessment and Perception for French Context. English for SpecificPurposes, 26, 135-155
Copyright (c) 2021 Marham Jupri Hadi, Ulil Azmi, Lume, Tarmizi
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
PENAOQ: Jurnal Sastra, Budaya dan Pariwisata Copyright@Fakultas Sastra Universitas Nahdlatul Wathan Mataram
.png){kind=small}
